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Cannot convert local time to universal time

I have this game I play. It's called "Make blog posts for error messages no-one else has ever seen".

This is the latest for MS CRM 3.0.

There is an error in XML document (1, 1523). ---> Microsoft.Crm.CrmException: Cannot convert local time to universal time;

There is ONE user in the CRM instance who cannot view their service calendar, and this is the message she gets in the CRM log

Config: Server set to NZ time. User time zone is Brazil (GMT -3) when it fails. It works if she sets her time zone to NZ (GMT+13) AND if she sets it to Buenos Aires also (GMT-3). SO I'm guessing there is a time zone /daylight savings issue.

posted on Monday, November 05, 2007 1:10 PM by admin

# re: Cannot convert local time to universal time @ Monday, January 07, 2008 10:42 AM

We never managed to resolve this.
All we did was switch to a "compatible" timezone/daylight savings combination until the default 30 day period covered by the calendar was past, then switched back.

I suspect that MS botched the hotfix for this as Brazil gave only 3 weeks notice of the change before it came into effect.

Roger Willcocks

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